The Department of Emergency Medicine (DEM) provides a comprehensive emergency service to all patients presenting to the department on a 24 hour basis. The department accepts all patients for treatment. Patients are triaged according to a 5-level triage system; ensuring patients are assessed and sorted according to acuity. DEM staff are specialized emergency healthcare providers who have advanced qualifications and experience. Patients from all medical categories receive emergency care and medical referral as necessary.
An integrated VIP area provides Urgent Care to distinguished members of the community.
The department is able to provide rapid resuscitation, stabilization and transfer of critically ill patients. Although the department is not a designated Trauma Center, it provides advanced Trauma care to patients brought to the department. The department provides disaster care to the community in the event of Major Incidences.
An extended Urgent Care Center operates almost continuously to meet the needs of less acute presentations. A dedicated urgent care service allows for non-emergency presentations to be treated more expediently, freeing the core department to receive emergent cases as they present.
The department receives and assesses direct admissions to the hospital, including MediVac patients en route to intensive care areas within the hospital. It caters for both adult and paediatric patients.
The DEM is a an active clinical learning environment as evidenced by a medical residency program for physicians and the integration of nursing students, Nursing Interns and Interim Staff Nurses. The DEM is an active supporter of Saudization through employment of Saudi nursing graduates and their ongoing education towards specialization in emergency nursing.
Number of Beds: Core: 25, Triage: 2 chairs, After Hours Center: 4 beds
Nurse Patient Ratio: Level 1 3:1 Level 2-5 patients 1:3-4
